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    Terms & Conditions

    Terms & Conditions

    Welcome to Oakway Premier Auto Car Transport. By accessing our website, requesting a quote, booking a shipment, or using our services, you agree to the following Terms & Conditions. Please read them carefully before using our services.

    1. Agreement to Terms

    By using our website or booking transportation services with Oakway Premier Auto Car Transport, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

    If you do not agree with any part of these terms, please do not use our services.

    2. Services Provided

    Oakway Premier Auto Car Transport acts as an auto transportation service provider and coordinates the shipment of vehicles through licensed and insured carriers throughout the United States.

    Our services include:

    • Door-to-Door Auto Transport
    • Open Auto Transport
    • Enclosed Auto Transport
    • State-to-State Car Shipping

    All transportation services are subject to carrier availability, weather conditions, road conditions, and applicable laws and regulations.

    3. Quotes & Pricing

    All quotes provided are based on information supplied by the customer, including:

    • Vehicle type
    • Vehicle condition
    • Pickup location
    • Delivery location
    • Transport type
    • Desired shipping timeframe

    Quoted prices may be adjusted if the information provided is inaccurate or changes after booking.

    Additional fees may apply for:

    • Inoperable vehicles
    • Oversized vehicles
    • Remote pickup or delivery locations
    • Expedited shipping requests
    • Changes made after booking confirmation

    4. Vehicle Condition

    Customers must accurately disclose the operational condition of their vehicle before shipment.

    The vehicle must be:

    • In safe operating condition unless otherwise disclosed
    • Free of excessive personal belongings
    • Properly registered and insured where required
    • Equipped with functioning brakes and steering if listed as operable

    Failure to disclose mechanical issues may result in additional fees or shipment delays.

    5. Personal Belongings

    Customers are encouraged to remove all personal items from the vehicle before transport.

    Oakway Premier Auto Car Transport and its carriers are not responsible for:

    • Personal belongings left inside the vehicle
    • Loss, theft, or damage to personal items
    • Additional weight-related charges caused by stored items

    6. Pickup & Delivery

    Pickup and delivery dates are estimated and are not guaranteed unless specifically stated in writing.

    Factors that may affect scheduling include:

    • Traffic conditions
    • Weather events
    • Road closures
    • Mechanical breakdowns
    • Carrier scheduling adjustments
    • Government regulations

    Customers agree to be flexible regarding pickup and delivery timeframes.

    7. Vehicle Inspection

    A vehicle inspection will be completed at both pickup and delivery.

    The Bill of Lading serves as the official vehicle condition report and should be reviewed carefully by the customer before signing.

    Customers should inspect their vehicle immediately upon delivery and note any concerns on the delivery paperwork.

    8. Insurance Coverage

    All carriers used by Oakway Premier Auto Car Transport maintain required cargo insurance coverage.

    Customers should:

    • Verify vehicle condition before shipment
    • Report any transport-related damage at delivery
    • Retain copies of inspection reports and shipping documents

    Claims for transport-related damage must be submitted according to the carrier’s claims procedures and applicable deadlines.

    9. Cancellation Policy

    Customers may cancel their shipment request before carrier assignment.

    Once a carrier has been assigned or transportation arrangements have been finalized, cancellation fees may apply.

    Refund eligibility will be determined based on the stage of the booking process and services already performed.

    10. Customer Responsibilities

    Customers agree to:

    • Provide accurate shipment information
    • Be available for pickup and delivery or designate an authorized representative
    • Remove valuable and personal items from the vehicle
    • Ensure vehicle accessibility for loading and unloading
    • Notify Oakway Premier Auto Car Transport of any vehicle modifications

    11. Limitation of Liability

    Oakway Premier Auto Car Transport shall not be liable for delays, losses, or damages resulting from:

    • Weather conditions
    • Natural disasters
    • Road closures
    • Carrier mechanical failures
    • Acts of government
    • Labor disputes
    • Customer-provided inaccuracies
    • Circumstances beyond reasonable control

    Our liability is limited to the extent permitted by applicable law.

    12. Website Use

    Users agree not to:

    • Use the website for unlawful purposes
    • Attempt unauthorized access to website systems
    • Interfere with website functionality
    • Submit false or misleading information

    We reserve the right to restrict access to users who violate these terms.

    13. Intellectual Property

    All website content, including text, graphics, logos, images, and design elements, is the property of Oakway Premier Auto Car Transport and may not be copied, reproduced, or distributed without written permission.

    14. Privacy

    Your use of our website and services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

    15. Changes to Terms & Conditions

    Oakway Premier Auto Car Transport reserves the right to update or modify these Terms & Conditions at any time without prior notice.

    Updated versions will be posted on this page with a revised effective date.